Please report cancellations 24 hours in advance, you can cancel yourself via the email you have received. Within 24 hours before the appointment 50% will be charged if you want to cancel, this is not possible online but by sending me an email or whatsapp with the reason. If the appointment does not appear, 50% will be charged. I will then send you an invoice with these costs by email.

I always start with an intake, explanation and we can discuss your wishes and goal of the massage, extra coaching or stress relief. After the intake I can refrain from treatment, for example with excessive alcohol and / or drug use or if it is not recommended due to physical complaints, disorders or wrong expectations.

If we agree (only at the first treatment) then we sign a statement together about your possible medical or physical situation. You also sign for the limits, content and agreements that we have made together how the treatment is carried out. You are responsible for the accuracy of the medical information. Based on this, the massage or treatment can be given in a responsible and safe manner. Here, too, there is no entitlement to submit a claim against Kaya massages and coaching. Not in the medical field, or content of the treatment that was undesirable.

Kaya massages and coaching is not responsible / liable for material and / or immaterial damage incurred before, during and after treatment. A treatment at Kaya massages and coaching is entirely at your own risk.

No part of this site may be copied, reproduced, made public, used or distributed without the prior written permission of Kaya massages and coaching.

I am affiliated to the complaints portal care according to the new WKKGZ 2017 law. If you want to file a complaint about Kaya massages and coaching, you can do so on the following website

The law AVG: Kaya Massages and Coaching, located in Zwolle, is responsible for the processing of personal data as shown in this privacy statement. Andreas vd V is the data protection officer of Kaya Massages and Coaching. He can be reached via

Kaya Massages and Coaching processes your personal data by using our services and / or by providing this information to us. Below is an overview of the personal data we process: – first and last name residence – sex – telephone number – e-mail address

Kaya Massages and Coaching processes the following special and / or sensitive personal data of your, sexuality, development and growth health.

Kaya Massages and Coaching processes your personal data for the following purposes: Sending our newsletter and / or advertising leaflet. You can call or e-mail if necessary to carry out our services. Inform you about changes to our services and products.

Kaya Massages and Coaching does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person there (for example, an employee of Kaya.

Kaya Massages and Coaching uses the following computer programs or systems: Apple I – mac and secure single hard disk, so that there is no danger and consequences for the person concerned.

Kaya Massages and Coaching does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. We use the following retention periods for the following of personal data: after treatment 3 years

Kaya Massages and Coaching only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Kaya Massages and Coaching does not use cookies or similar techniques.

View, modify or delete data. You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Kaya Massages and Coaching and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport, passport number and citizen service number (BSN)) black to protect your privacy.We respond as soon as possible, but within four weeks, at your request .

Kaya Massages and Coaching would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.